How to add your VAT or tax registration number

Where to add your VAT or tax ID, and when it takes effect on your invoices.

If you're a business customer, adding your VAT or tax registration number ensures your invoices are issued correctly, including applying reverse-charge rules where applicable.

Before you start

Make sure you have:

• Your VAT or tax registration number

• Access to the email address linked to your Fyxer subscription

Tax details are managed through Fyxer's secure billing provider, Stripe.

Add or update your VAT/tax ID

1. Open the Stripe billing portal
   Use the billing link provided by Fyxer, or the portal link shown in Dashboard → Admin settings → Billing

2. Enter your Fyxer account email
   This must match the email associated with your subscription

3. Check your inbox for a login link
   Open the email from Stripe and click the link to access your billing profile

4. Go to Billing Information
   Select Update information

5. Scroll to the VAT/tax ID field
   Enter your VAT or tax registration number

6. Click Save to apply your changes

When the VAT/tax ID takes effect

• Your VAT or tax ID will be applied from your next invoice

• Changes are not applied retroactively to past invoices

• You can see your current billing cycle dates at the top of the Stripe portal

Frequently asked questions

Why don't I see VAT removed immediately?

Tax changes apply from the next billing period, not existing invoices.

What if I enter the wrong number?

You can return to the Stripe portal at any time to update it.

Do I need to contact support after adding my VAT ID?

No - once saved, the change is applied automatically.

Need help?

If you're unsure whether your VAT or tax ID has been applied correctly, contact support@fyxer.com with:

• Your organization name

• The invoice you're referring to

We're happy to double-check.

Still have questions?

Head to the chat in the bottom right of your Dashboard.