How to leave an organization and create your own account
Accidentally joined a Fyxer organization? Here's how to leave and set up your own individual account.
If you've been added to a Fyxer organization you didn't intend to join – or you just want your own individual account – you can leave the organization and set up your own subscription.
Why you might be in an organization you didn't expect
If someone at your company already created a Fyxer organization and the auto-add domain setting is enabled, you'll automatically join that org when you sign up with your company email.
Learn more: Auto-add users with domain: what it is, why it adds seats, and how to turn it off.
Option 1: leave the organization and start your own account
Choose this option if:
You want your own billing
You don't want to be part of a shared workspace
This is a personal or individual expense
Step 1: leave the organization
Go to Dashboard → Settings → Organization
Choose Leave organization
Step 2: create your own Fyxer account
Once you've left:
Log out of Fyxer
Go to Fyxer.com
Sign up again using your email address
Complete setup and choose your plan
If you want to avoid being auto-added to your company organization again, ask your admin to disable auto-add for your domain, or use a different email domain.
Option 2: stay in the organization, but change roles or billing
If you do want to stay in the organization but need control:
Ask an admin to make you a Super Admin, or
Request a billing role change
If the Super Admin has left the company, see: How Fyxer handles account admin deletion.
What happens to your data?
If you leave the organization:
Your personal drafts, inbox settings, and meeting notes are removed from that organization
No one else can access your data
If you create a new account:
Your new account starts fresh
You'll reconnect your inbox and calendar during setup
Your data does not automatically transfer between organizations.
Frequently asked questions
I didn't approve these charges – will I still be billed?
Billing is tied to the organization. Once you leave:
You are no longer billed as part of that organization
Any refund questions should be directed to Fyxer Support
Can I use the same email address?
Yes. You can use the same email after leaving the organization.
What if I can't leave on my own?
Contact Support using the chat in the bottom right of your Dashboard. We'll need your email address and organization name.
How to avoid this in the future
Check whether an organization already exists before signing up
Review auto-add domain settings early
Still have questions?
Head to the chat in the bottom right of your Dashboard.