What Fyxer needs access to and why

Your data, your control: how Fyxer's email and calendar access works.

To organize your inbox, draft high-quality replies, and capture meeting notes, Fyxer needs access to your email and calendar. This article explains what that access allows, and what it doesn't.

Why Fyxer needs access to your email

Fyxer connects to Gmail or Outlook so it can:

1. Organize your inbox automatically
   Fyxer sorts emails into smart categories (To do/To respond, FYI, Marketing etc.) so the most important messages stay visible and distractions are filed away

2. Draft emails that sound like you
   Fyxer analyzes the writing style in your inbox to generate draft replies, but only you can hit send

3. Help you follow up on conversations
   By understanding email threads, Fyxer can surface messages you're waiting on and prepare responses when it's your turn to reply

4. Power in-chat search and context
   When you ask Fyxer a question in Chat (e.g., "What did I promise this client?"), it searches across your emails to give you the answer instantly

Why Fyxer needs access to your calendar

Connecting your calendar enables:

• Smart scheduling
  Fyxer can suggest real-time availability, generate a personal booking link, and book meetings on your behalf

• Meeting automation
  With calendar access, Fyxer can:

  • Detect meeting links

  • Join calls automatically when enabled

  • Generate summaries

  • Prepare pre-read emails before meetings

• Better drafting
  If someone asks to meet, Fyxer uses your availability to write a polished reply with proposed times

What Fyxer does not do with your data

Fyxer is designed with strict safety controls, and you stay in control of what it does.

• Fyxer never sends draft emails
  Drafts are created, but you choose if and when to send

• Fyxer only books meetings according to your settings
  When someone books through your scheduling link, the meeting is confirmed automatically based on your availability. Otherwise, scheduling suggestions appear in drafts for you to approve or send

• Third-party AI providers can't train their models on your data
  AI models process your content to deliver the features you use, and the providers aren't allowed to use it to train their own general models. Fyxer may use your data to train its own private AI models unless you opt out. Learn more: AI training and your data: our commitment

Learn more: the Fyxer security page.

Security and compliance

Fyxer is built for teams that handle sensitive information. We maintain enterprise-grade protections that include:

• Google- and Microsoft-verified integration
  Permissions go through secure OAuth flows, so you control access at all times

• GDPR + ISO27001 compliance
  Industry-standard controls for data handling and protection

• CASA 2 accredited
  Aligned with cloud application security requirements

• Monitoring and patching

  • Automatic patching of our systems

  • Regular vulnerability scanning

  • Security logging and monitoring of access to customer data

You can review full details in the Trust Center. To see the service providers we use, visit our sub-processor list.

Still have questions?

Head to the chat in the bottom right of your Dashboard.