Fyxer AI works best when Outlook is set up to display categories and threads clearly. Below are our recommended settings for Outlook Desktop (Mac), Outlook Web, and Classic Outlook (Windows).
Why These Settings Matter
To get the most out of Fyxer AI’s email categorization:
Enable Conversation View
Turn off Focused Inbox (where possible)
Customize your Reading Pane
These settings help:
Keep related emails grouped into single threads
Avoid duplicate or reappearing archived messages
Make Fyxer labels (like “1: To Respond”) clearly visible
Outlook Desktop (Mac)
How to update your settings: Go to Outlook → Settings → Email → Reading
Recommended changes:
Show email grouped by conversation
Automatically expand conversations
Show sent messages in conversation
Turn off “Sort messages into Focused and Other”
These reduce inbox clutter and make Fyxer’s categories easier to see and manage.
Outlook Web & New Windows App
Best practice:
Turn off Focused Inbox for clearer visibility of Fyxer categories
Enable Group messages by conversation
Set Newest messages on top
Hide deleted items for cleaner threads
Where to find this: Go to Settings → Mail → Layout → Message Organization
Classic Outlook (Windows)
Step 1
Go to View → Current View → View Settings
Step 2
Click Columns…, then select 3 for "Maximum number of lines"
Step 3
In the “Show these columns in this order” list, select Categories and click Move Up
Step 4
In Conversation Settings, tick the following:
Show Messages from Other Folders
Show Senders Above Subject
Always Expand Selected Conversations
