If you've archived an email and it later shows up in your inbox again, this is usually expected behavior, not a bug.
It typically happens when:
A new reply arrives in an existing email thread
Fyxer updates the category for that conversation
Your Categorization settings are set to keep that category in the inbox
Nothing is being unarchived or duplicated. Fyxer is simply surfacing the latest activity in a conversation.
What's actually happening
Fyxer works at the email thread level. It reads the whole conversation, not just the last message.
In the dashboard (Dashboard → Categorization), each category lives in one of two columns:
Keep these in my inbox
Move these out of my inbox
If a category is set to Keep these in my inbox, then when a new reply arrives, or when Fyxer re-evaluates the category, the entire conversation is brought back into view. This means you can see the latest update in context.
This can make it feel like an old, archived email has "come back", but what you're actually seeing is the active thread resurfacing.
This is intentional: it prevents conversations from being split across inbox and folders.
How to stop archived emails from resurfacing
If you'd prefer certain emails to stay filed away, even when there's a reply, go to your Dashboard → Categorization. Then:
Find the category you want to file away (for example: FYI, Marketing, Notifications)
Move it into the "Move these out of my inbox" column (toggle ON)
Select Update preferences
From that point on:
Emails in that category will go straight to their folder
Replies will stay filed
The inbox will only show categories you've chosen to keep visible
No emails are moved or deleted. This only affects emails going forward.
Fyxer automatically archives threads after you reply
Fyxer automatically archives email threads after you reply to them, so only emails that still need your attention stay in your inbox.
If someone replies back, the thread will reappear as normal. Your sent emails always remain in your Sent folder.
If you'd prefer to keep replied threads in your inbox, go to Dashboard → Categorization → Advanced and toggle off Archive threads after sending.
Pro tip: turn on conversation view
Using conversation view in Gmail or Outlook Web helps a lot here.
With conversation view enabled:
Only the newest message appears in your inbox
Older messages in the same thread stay archived
You still get full context when you open the conversation
This reduces clutter and removes the feeling that old emails are "coming back".
Learn more: How to turn on conversation view.
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