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Control which domains Fyxer can process

Updated this week

As an enterprise customer, you have full control over which email domains Fyxer AI is allowed to process. This gives your organization an added layer of privacy and compliance β€” ensuring that emails from sensitive or restricted domains are never read, categorized, or used by Fyxer.


What Are AI Processing Exclusions?

AI Processing Exclusions let you define domains that Fyxer should ignore entirely.

When a domain is added to this list:

  • Emails from that domain will be excluded from all AI processing.

  • Subdomains are also excluded automatically (e.g., adding gov.uk also excludes sub.gov.uk).

  • These emails will not be used for drafting, categorization, or summarization.

Example:
If you exclude gmail.com Fyxer will skip any emails sent from those domains across all organization accounts.


How to Manage Excluded Domains

Only organization admins can manage AI processing exclusions.

To view or edit exclusions:

  1. Click Settings β†’ Organization

  2. Under AI Processing Exclusions click Add domain to add

  3. Type the domain and save changes

  4. Click the X to remove any domain you no longer wish to exclude.

Changes apply organization-wide and take effect immediately.

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