Fyxer uses a role-based permission system to help organizations manage their team effectively. This guide explains the different roles available and what each one can do.
Overview of Roles
Fyxer has three distinct roles, each with different levels of access and control:
Super Admin – Full organizational control
Team Admin – Team-level management
Member – Standard user access
Where Admin Controls Live
If you're a Super Admin, you'll see an additional section in Settings called Admin Settings.
Go to your Dashboard → Admin Settings
This is where organization-level controls live, including:
Managing members
Updating team roles
Controlling enabled products
Billing and organization settings
Members and Team Admins won't see Admin Settings unless they have the correct permissions.
Super Admin
Super Admins have complete control over the entire Fyxer organization. This role is typically held by company administrators, IT managers, or the person who set up the Fyxer account.
What Super Admins Can Do:
Manage all users across the organization (invite, remove, change roles)
Create and manage teams
Control billing and subscription settings
Set organization-wide feature defaults (notetaker, drafts, categorization)
Configure the AI Processing Exclusion List (Enterprise plans only)
Access usage statistics and analytics
Manage integrations and connected apps
Note: If you were previously an "Admin" in Fyxer, your role has been renamed to "Super Admin" with the same permissions.
Team Admin
Team Admins manage specific teams or departments within the organization. They have elevated permissions for their team but cannot change organization-wide settings.
What Team Admins Can Do:
Add and remove members from their team
Configure team-specific settings
View team activity and usage
Set team-level feature preferences
Manage shared content within their team
What Team Admins Cannot Do:
Change organization-wide settings
Manage billing or subscriptions
Access other teams' settings
Promote users to Super Admin
Member
Members are standard users who have full access to Fyxer's productivity features for their own work, plus access to shared team content.
What Members Can Do:
Use all personal Fyxer features (email drafts, categorization, follow-ups)
Use the Meeting Notetaker for their meetings
Access shared team recordings and context
Use Team Scheduling features
Customize their personal settings
Invite new members to the organization
What Members Cannot Do:
Remove members
Manage other users
Change team or organization settings
Invite users with Admin roles (only Admins can do this)
How to Check Your Role
Go to your Dashboard → Settings → Team
Your role will be displayed next to your name.
How to Change Someone's Role
Super Admins only:
Go to your Dashboard → Admin Settings → People → Members
Find the user you want to modify
Click the role dropdown next to their name
Select the new role
Confirm the change
Frequently Asked Questions
Can I Have Multiple Super Admins?
Yes, organizations can have multiple Super Admins for redundancy.
Can Someone Be a Team Admin for Multiple Teams?
Yes, users can hold Team Admin roles across multiple teams.
What Happens if the Only Super Admin Leaves?
Before removing the last Super Admin, you must promote another user to Super Admin. Contact support if you're locked out.
Can I Demote Myself from Super Admin?
Yes, but only if there's at least one other Super Admin in the organization.
Need Help?
Contact us at [email protected]m