Admins vs members: roles and permissions

Super Admin, Team Admin, or Member – here's what each role controls in Fyxer.

Fyxer uses a role-based permission system to help organizations manage their teams effectively. This guide explains the different roles available and what each one can do.

Overview of roles

Fyxer has three distinct roles, each with different levels of access and control:

• Super Admin – full organizational control

• Team Admin – team-level management

• Member – standard user access

Where admin controls live

If you're a Super Admin, you'll see a section called Admin settings in the left-hand menu of the Dashboard.

This is where you can:

• Manage members

• Update team roles

• Control enabled products

• View billing and organization settings

Members and Team Admins will see some settings here, but not all.

Super Admin

Super Admins have complete control over the entire organization in Fyxer. This role is typically held by company administrators, IT managers, or the person who set up the Fyxer account.

What Super Admins can do:

• Manage all users across the organization (invite, remove, change roles)

• Create and manage teams

• Control billing and subscription settings

• Set organization-wide feature defaults (Notetaker, drafts, categorization)

• Set recording retention policies

• Upload a custom Notetaker image

• Configure an AI processing exclusion list (Enterprise plans only)

• Access usage statistics and analytics

• Manage integrations and connected apps

• Delete the team/organization

Team Admin

Team Admins manage specific teams or departments within the organization. They have elevated permissions for their team but can't change organization-wide settings.

What Team Admins can do:

• Add and remove members from their team

• Configure team-specific settings

• Manage team feature settings

• Delete their own team

• Manage shared content within their team

• Assign Team Admin roles within their team

What Team Admins cannot do:

• Change organization-wide settings

• Manage billing or subscriptions

• Access other teams' settings

• Enable/disable org-wide features

• Promote users to the Super Admin role

• Delete the organization

Member

Members are standard users who have full access to Fyxer's productivity features for their own work, plus access to shared team content.
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What Members can do:

• Use all Fyxer features such as email drafts, categorization, and Notetaker, if enabled

• Access shared team recordings and context

• Use team scheduling features

• Customize their personal settings

• Invite new members to the organization

What Members cannot do:

• Remove members

• Manage other users

• Change team or organization settings

• Invite users with admin roles (only admins can do this)​

How to check your role

Go to your Dashboard → Settings → People → Members.

Your role will be displayed next to your name.
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How to change someone's role

Super Admins can change someone's role. Go to Dashboard → Admin Settings → People → Members.

1. Find the user you want to modify

2. Click the role dropdown next to their name

3. Select the new role

4. Confirm the change

Frequently asked questions

Still have questions?

Head to the chat in the bottom right of your Dashboard.