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Boost accuracy with custom words

How to add custom words to improve accuracy in meeting transcripts and summaries.

If your Notetaker is mishearing names, acronyms, or industry-specific terms, you can improve transcription and summary accuracy by adding custom words to your Fyxer settings.

Custom words help Fyxer recognize terminology unique to your company, team, or industry.


What are custom words?

Custom words allow you to teach Fyxer how to correctly recognize:

  • Company names or product names (e.g., Fyxer)

  • Team or project acronyms (e.g., OpsRev, P1 Squad)

  • Industry terms or technical jargon (e.g., QBR, LLM tuning)

These terms are used as reference points during transcription and summarization to increase accuracy.


Where to add custom words

  1. Go to Dashboard → Notetaker → Notetaker Settings (gear icon top right)

  2. Scroll to the Custom words section

  3. Type a word or short phrase into the input field

  4. Select Update preferences

You can add up to 100 terms. Fyxer will start using these terms immediately in future transcriptions.


How custom words work

  • Custom words improve recognition of terms Fyxer may not detect by default

  • They apply per user, not organization-wide

  • Terms are considered during both transcription and summarization

  • The meeting transcript language must be set to English

  • You can update or remove terms at any time


Still have questions?

Head to the chat in the bottom right of your Dashboard.