How Fyxer billing works (plans, seats and charges)
Fyxer charges based on the number of active users in your organization. Here's how plans, seats, and billing cycles work.
This article explains how Fyxer pricing works: what plans are available, how seats are counted, and why your bill might change. If your question is specifically about adding team members or unexpected seat charges, see How team billing works (per-seat pricing explained).
The basics
Fyxer uses per-seat pricing within an organization. Your total cost is:
Plan price × number of active seats
A seat is one active user in your organization. An organization is the shared workspace where billing is managed.
Choosing a plan
Fyxer offers two plans:
Starter: core inbox organization and AI draft replies
Professional: advanced drafting, meeting notetaker, scheduling, and automation features
You can switch plans at any time from Dashboard → Admin settings → Billing. During your trial, Professional features are enabled by default so you can explore the full product before deciding.
Not sure which plan is right for you? See How to choose between Starter and Professional.
Monthly vs annual billing
You can pay monthly or annually. Annual billing includes a 25% discount and is charged upfront for the full year.
You can switch between billing cycles from Dashboard → Admin settings → Billing.
Learn more: Monthly vs annual billing and how the 25% discount works.
Watch out for auto-add domain
If you set up an organization, there's a setting called "Automatically add users for this domain." When it's on, anyone who signs up with your company email address is added to your organization automatically, and counts as a seat.
It's the most common cause of unexpected charges. Check it early, especially if you're planning to share Fyxer with your team.
Find it here: Dashboard → Admin settings → Organization → Members & access → Automatically add users for this domain.
Learn more: How team billing works (per-seat pricing explained).
Why your bill might change
Your bill changes when:
Seats are added or removed
You switch plans
You switch billing cycles
Where to manage billing
Go to: Dashboard → Admin settings → Billing.
From there you can:
View your current plan and seat count
Switch plans or billing cycles
Add or remove users
Download invoices
Update VAT or tax information
Frequently asked questions
Can I use Fyxer on my own without adding my team?
Yes. If you're the only user, you'll have one seat. Review your domain settings to make sure team members aren't added automatically. Learn more: Auto-add users with domain: what it is, why it adds seats, and how to turn it off.
Can team members I invite pay for their own seats?
No. Billing is handled at the organization level. One payment method covers all seats.
Why was I charged for multiple seats?
This is most often caused by additional users joining your organization and/or auto-add domain being enabled. Learn more: Auto-add users with domain: what it is, why it adds seats, and how to turn it off.
I trialed the Professional plan – will I be charged for it?
Only if you remain on the Professional plan when your trial ends. You can switch to the Starter plan at any time from Dashboard → Admin settings → Billing.
Something on my bill looks wrong
Get in touch with Support using the chat in the bottom right of your Dashboard and we'll take a look.
Still have questions?
Head to the chat in the bottom right of your Dashboard.