Logging in and account setup (SSO guide)

How to log in to Fyxer with Google, Microsoft, or company SSO.

Fyxer offers flexible ways to log in and get started, whether you're an individual user, part of a team, or using SSO via your company. Here's how Fyxer login works.

Option 1: email + password

Most users sign up this way. Fyxer uses Google or Microsoft sign-in – there's no separate Fyxer password to create.

How it works:

Select Start with Gmail or Outlook at fyxer.com to begin your free trial
Choose to sign up using your Google or Microsoft email
You'll see a standard Google or Microsoft pop-up asking for permission to connect your inbox and calendar – this is normal and required for Fyxer to work

Once you're in, Fyxer will guide you through connecting your tools.

Use your primary work inbox to sign up. You can always connect extra email accounts later under Dashboard → Settings → Integrations.

Option 2: log in with SSO (Enterprise plans only)

If your organization has an Enterprise plan and has set up SSO (Single Sign-On):

On the login screen, click Log in with SSO
Enter your company email
You'll be redirected to your company's SSO login (e.g. Okta, Microsoft Entra ID / Azure AD)

Your Fyxer account is provisioned automatically using your organization's credentials.

SSO is available only for customers on the Enterprise plan and must be activated by your IT team during onboarding.

Option 3: set up auto-connect (Enterprise plans only)

If your organization has an Enterprise plan, you can also use auto-connect to automate the onboarding process.

Learn more: Auto-connect onboarding for Enterprise organizations.

Common scenarios

Scenario	What to do
You’re a Pro user signing up solo	Use standard login (Gmail/Outlook)
You’re part of a company using SSO	Click “Log In with SSO” and enter your company email
You’re unsure if your company uses SSO	Try “Log In with SSO” – if your email isn’t recognized, use standard login or contact your admin
You’re asked to pay, but your company covers your seat	You may have created a duplicate account – see Avoiding and resolving duplicate Fyxer accounts or contact Support using the Chat bottom right of your Dashboard

Troubleshooting

SSO not working?
Make sure your organization has completed SSO setup with the Fyxer team. For common fixes, see Troubleshooting SSO sign-in.
Signed up with the wrong email?
Go to Dashboard → Profile to update your login, or delete and restart your account
Accidentally created a second account?
See Avoiding and resolving duplicate Fyxer accounts or contact Support using the Chat bottom right of your Dashboard

Need SSO enabled for your team?

If you're an admin and want to enable SSO for your organization, see Setting up single sign-on (SSO) for your organization, or reach out to the Fyxer Sales team.

Fyxer supports both SAML 2.0 and OIDC, with providers including Okta, Microsoft Entra ID (Azure AD), and Google Workspace.

Still have questions?

Head to the chat in the bottom right of your Dashboard.