Make your drafts sound more like you

Make your drafts sound like you with custom tone instructions.

Custom tone instructions tell Fyxer how you like to write. Set your style once and get drafts that need less editing. Here's how to set it up.

Where to find custom tone settings

1. Go to Dashboard → Drafts → General → Custom tone

2. Enter your style guidance

3. Click Update preferences

Your instructions will apply to all future drafts.

Why this matters

Well-written tone instructions help Fyxer generate drafts that:

• Require fewer edits

• Match your writing style more accurately

• Help you respond faster

• Keep communication consistent across your team

What to include in your instructions

Think of custom tone as a brief style guide for how you'd like your emails to be written. You can include instructions about:
​

Tone:

• Friendly

• Concise

• Professional

• Warm

• Formal/informal

Phrases to avoid:

• Words or greetings you don't use (e.g., "Hey," "Cheers")

Preferred greetings or sign-offs:

• "Hi Sarah,"

• "Best,"

• "Warm regards,"

Voice or context:

• Industry expectations

• Company values

• Brand tone

• Professional norms

Tips for writing an effective prompt

• Keep it simple
  A few clear rules are better than long, detailed paragraphs

• Be specific, but not restrictive
  Too many constraints may make drafts feel stiff or overly formal

• Refine as you go
  After reviewing your first few drafts, adjust your prompt to better match your preferred tone

Example draft prompts

Here are sample prompts you can adapt:
​

Customer support:

"Use a friendly, professional tone. Prioritize quick issue resolution. If the sender is frustrated, show empathy and offer clear next steps. For technical questions, give concise explanations and offer a call if needed."

​Professional services/B2B:

"Maintain a clear, confident tone. Keep replies concise and accuracy-focused. If a question falls outside our services, politely redirect them to the correct resource. For partner emails, emphasize collaboration and long-term relationships."

​Real estate/Sales:

"Use a warm and approachable tone. Highlight our local market expertise when relevant. Include a clear call to action, such as scheduling a consultation or tour."

​Values-driven companies:

"Base replies on transparency and efficiency. For meeting confirmations, restate the date and time. For pricing inquiries, explain our value without negotiating in the initial reply."

​Short and actionable:

"Keep replies short and direct. Highlight next steps clearly. Avoid jargon. Ask specific follow-up questions when more information is needed."

Still have questions?

Head to the chat in the bottom right of your Dashboard.