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Is Fyxer compatible with my setup?

Alexa avatar
Written by Alexa
Updated today

Fyxer AI works across most modern setups, but there are a few requirements and limitations to be aware of. Here’s how to check if your current tools and configuration are compatible.


Supported Platforms

Email providers:

  • Gmail (Google Workspace & personal accounts)

  • Outlook (Microsoft 365 / Exchange Online only)

  • Outlook (Mac and Windows): Works with both the New Desktop Outlook app and the web version

Calendar integrations:

  • Google Calendar

  • Outlook Calendar (Microsoft 365 / Exchange Online only)

Fyxer AI does not currently support on-premise Exchange or hybrid Outlook setups.


Recommended Browsers

Fyxer AI runs best on:

  • Chrome (latest version)

  • Microsoft Edge

  • Safari (latest version)

We recommend disabling browser extensions that block scripts or modify email behavior, as these can interfere with Fyxer’s performance.


Not Supported

  • Apple Mail: Fyxer does not support the native Mail app on Mac or iPhone.

  • Third-party email clients: Apps like Thunderbird, Spark, or Superhuman are not compatible.

  • Shared inboxes: Fyxer only connects to individual inboxes; shared or delegated mailboxes are unsupported.

  • Email aliases: Drafts may not work correctly if you're sending from an alias.

  • Admin-restricted accounts: Microsoft admin permissions may block Fyxer from connecting; admin approval may be required.

  • GoDaddy-hosted Microsoft 365: If your email is provisioned via GoDaddy but runs on Microsoft 365, Fyxer cannot currently connect. GoDaddy’s setup restricts third-party access.

  • POP3 and IMAP Accounts: Fyxer AI doesn’t support accounts configured with POP3 or IMAP protocols. Integration issues may arise for email accounts tied to local PST files, as these are also not supported.


Need Help?

If you're unsure whether your setup will work with Fyxer, chat with our support team or try connecting your email and calendar from your Fyxer AI Dashboard > Integrations

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