Skip to main content

Does Fyxer AI work with Office 365 and on-premise Exchange?

Alexa avatar
Written by Alexa
Updated this week

Microsoft 365 (Exchange Online)

Yes - Fyxer AI fully supports Microsoft 365 accounts hosted in the cloud via Exchange Online.

Once connected, you'll get access to:

  • Smart email categorization

  • Folder/label management

  • Calendar syncing

  • Draft reply generation

If you're using Microsoft 365 in the cloud, you’re good to go.


On-Premise Exchange & Hybrid Setups

Fyxer AI does not support mailboxes hosted on:

  • On-premise Exchange servers

  • Hybrid Exchange environments that aren’t fully cloud-based

If your email isn't hosted in the Microsoft cloud, Fyxer won’t be able to connect.


Not Sure What You’re Using?

Check with your IT team and ask: “Is my mailbox hosted via Exchange Online (Microsoft 365), or on-premise Exchange?”

If it’s on-premise, Fyxer isn’t compatible - for now.

Did this answer your question?