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I’m using a GoDaddy email - why won’t it connect to Fyxer AI?

Alexa avatar
Written by Alexa
Updated this week

If your email is hosted through GoDaddy, it might look like a standard Outlook or Gmail account, but the way GoDaddy manages these services can block third-party tools like Fyxer AI from connecting.


How To Check

  1. Log in to your GoDaddy account

  2. Go to My Products

  3. Under Email & Office, you’ll see either:

    • Microsoft 365 → your email is Outlook-based

    • Google Workspace → your email is Gmail-based


If You're Using Microsoft 365 from GoDaddy

Unfortunately, this is a known compatibility issue.
GoDaddy’s version of Microsoft 365 uses custom provisioning that restricts access for external tools - including Fyxer AI.

There’s no workaround for this at the moment.


What Can I Do?

We recommend reaching out to GoDaddy Support directly. They may be able to:

  • Adjust permissions

  • Migrate your email to a standard Microsoft 365 setup

If you’re able to switch providers, Fyxer works seamlessly with Microsoft 365 (Exchange Online) or Gmail accounts set up outside of GoDaddy.

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