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What happens when you hit Free plan limits

What's included on Free, and your options when your balance reaches zero.

Free includes one connected mailbox, three Spaces, your weekly briefing, and 400 credits per month shared between Chat and meetings.

Inbox labeling and draft replies aren't included on Free – they start with Pro.


How the balance works

The Free plan gives you 400 credits per month. That's up to 40 Chat messages, 400 minutes of recorded meetings, or a mix of both.

Here are some examples:

Action

Credits used

A one-hour recorded meeting

60 (1 credit per minute)

5 Chat messages

50 (10 credits per message)

Learn more: How credits and usage work.


When you hit zero

Metered actions pause until your next monthly renewal. There's no top-up option on a Free plan, so you'll need to wait for the balance to reset, or upgrade to Pro for a larger allowance.


Keeping your account active

If your account is inactive for 30 days, some background jobs may pause. Signing in to Fyxer or opening the app starts them up again.


Getting more

The fastest way to lift the limit is upgrading to Pro, which includes a much larger monthly credit allowance of 3,000 vs. Free’s 400, plus inbox labeling and draft replies.

Learn more: Fyxer plans and free trial.


Still have questions?

Head to the chat in the bottom right of your Dashboard.