Fyxer email categorization handbook

Understand how Fyxer sorts your inbox, and how to make it work for you.

Fyxer automatically sorts every new email into smart categories, ranked by priority. The goal is simple: reduce inbox overwhelm and surface what actually needs your attention.

This guide covers:

• How to decide what stays in your inbox

• The recommended setup to get the most out of it

• What each category means

And remember: nothing is ever deleted, hidden, or permanently removed. Everything stays searchable and accessible – you're always in control.

Choose which categories appear in your inbox

You decide which email categories show in your inbox and which get filed away.

Most users keep the following two categories visible because they represent the messages that matter most day-to-day:

To do/To respond

Emails that need your reply, plus urgent emails that don't need your reply, but may require another action.

Fyxer will automatically create a draft for any email here that needs a response.

FYI

Important updates you should read, but don't need to respond to.

Keeping just these two visible makes it easy to see what needs action and what you should simply be aware of.

How to set this up

To replicate this setup, go to Dashboard → Categorization and select the Focused view.

Everything else gets organized behind the scenes

Fyxer keeps your inbox focused by organizing lower-priority emails automatically, without hiding anything from you.

In Dashboard → Categorization, you'll see different options for how emails are handled:

Standard
Everything gets a label, and most stay in your inbox.

Focused
A short to-do inbox with just To respond/To do and FYI emails.

Show everything
Every label stays in your inbox, nothing is filed away.

Custom
Set each label yourself, one at a time.

Each option lets you decide whether the emails for that category either:

• Stay in your inbox, or

• Leave your inbox, and are archived under their label

Archived emails

Archived emails are still accessible – they're just kept out of your primary view.

This is useful for noisier categories like marketing and notifications.

Can I rename or create categories?

No, and this is intentional. Fyxer's categories are fixed, which means:

• You can't rename them

• You can't add or remove categories

• You can't create custom categories

Why this matters:

• Keeps behavior consistent across Gmail, Outlook, and the Fyxer Dashboard

• Allows drafts, follow-ups, search, and summaries to work reliably

• Prevents "Where did my email go?" confusion

You can:

• Turn individual categories on or off

• Turn categorization off entirely, if you want​

The categories and what they mean

Here are some of the Fyxer email categories and what they mean.

To do/To respond (most important)

Emails that need your reply, along with urgent emails that don't. Fyxer automatically drafts a reply here for any that need a response.

Examples: "Can you confirm?", "Please review and let me know".

FYI

Informational emails you should be aware of but don't need to reply to.

Examples: "Sharing this for context", "Agenda for tomorrow".

To follow up/Awaiting reply

You've replied and you're waiting on someone else. This is a tracking state for conversations you've already handled – no new emails land here automatically.

Examples: "Let me know when you've reviewed", "Just following up on my email...".

Notification

Automated tool notifications, including meeting updates.

Examples: password resets, calendar invites.

Marketing

Sales and marketing emails.

Examples: newsletters, sales outreach.

Topics-based labels

Within the above categories, Fyxer can further categorize emails from automated systems with a second topic-based label, such as newsletters, promotions, comments, or orders.

You can toggle these on or off under Dashboard → Categorization → Advanced → Topic-based labels.

Gmail vs Outlook: why they look different

Gmail:

• Labels act like folders

• Emails can appear in both the inbox and in their folder

Outlook:

• Categories and folders are separate

• Emails may show both a folder and a colored category

• Emails can only appear in one place, so folders may appear empty if that category of email is set to stay in your inbox

Both behaviors are correct – they're just different systems.

When categories change automatically

Fyxer updates categories as context changes:

• You reply → To do or To respond becomes To follow up or Awaiting reply

This is how your inbox stays current without manual sorting.

A sent email you're waiting to hear back on does not move to Awaiting reply or To follow up immediately. It stays in Sent until your configured follow-up wait has passed.

You can control when emails awaiting a response show up here. Go to Dashboard → Drafts → General → Follow-ups and set the number of days before following up.

Auto-archiving

Fyxer can automatically archive threads after you reply, so only emails that still need your attention stay in your inbox.

If someone replies back, the thread will reappear as normal. Your sent emails always remain in your Sent folder.

You can turn this setting on or off by going to Dashboard → Categorization → Customize and selecting the Archive threads after I reply toggle.

If something feels off

Quick checks:

• Review your toggles

• Make sure email integration is connected

• Ensure conversation view is enabled

• Remember: changes apply going forward

Still unsure? Nothing is ever lost – search will always find it.

Tips for a calm inbox

• Start with the recommended setup

• Adjust toggles weekly until it feels right

• Trust that "out of inbox" ≠ "gone"

• Let Fyxer handle the sorting - you handle the thinking

Still have questions?

Head to the chat in the bottom right of your Dashboard.