The Fyxer AI Notetaker is designed to automatically join scheduled meetings, capture key points, and generate comprehensive notes. To ensure proper functionality and an optimal experience, certain settings and conditions must be met.
If the Notetaker arrives late or misses meetings, it could indicate a need for adjustments to your settings or system permissions. Consider providing feedback to help optimize the service.
1. Check your Notetaker settings
Make sure the Notetaker is enabled to join meetings.
Go to: Fyxer AI Dashboard → Meetings Settings
Set to join all meetings or join meetings I'm hosting
2. Common reasons the Notetaker doesn’t join
The Notetaker isn’t enabled
→ Check your Fyxer settings to ensure it’s turned on.
The host didn’t let it in
→ If someone else hosts the meeting, they may need to admit the bot or allow external guests.
Invite wasn’t accepted
→ The Notetaker relies on calendar acceptance to join properly.
No meeting link
→ The calendar event needs to include a valid video call link (e.g. Zoom, Teams, Meet).
Meeting is too short
→ Fyxer requires a minimum meeting duration (typically 10 minutes) to join and record.
Permission issues
→ Ensure the bot has the proper permissions to join your organization's meetings.
Bot not admitted promptly
→ The bot must be admitted at the start of the meeting to begin noting.
3. Use your dashboard to check what happened
Go to Dashboard → Meetings → Upcoming
Check your Upcoming Meetings tab in the dashboard to confirm if the Notetaker is scheduled to join. A toggled 'on' camera symbol indicates it is set to participate.
You may see these status messages:
“Meeting link not accepted”
→ You or another participant didn’t accept the invite, so the bot cannot join.
“No meeting link”
→ The calendar event is missing a video call link - update the invite and resend it.
To disable the Notetaker from attending specific or all meetings, navigate to Meeting Settings and turn off the Notetaker option or customize its settings.
Still Not Sure?
If none of the above solves the issue, contact [email protected], we’ll take a look and help you troubleshoot.