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Why is my custom Notetaker image not showing?

Alexa avatar
Written by Alexa
Updated this week

If you're on a Pro or Enterprise plan and still seeing the default “Fyxer AI is taking notes” image in your meetings - even after uploading your own logo - this usually comes down to when the meeting was created.


What’s happening?

The Notetaker’s image is attached to the calendar event at the time it’s created.

This means:

  • Meetings scheduled before your branding update will still show the default image.

  • Simply updating your logo won’t retroactively change the branding on existing meetings.


How to apply your new image to future meetings

To refresh the Notetaker’s image across upcoming events:

  1. Go to your Fyxer AI Dashboard → Meetings Settings

  2. Under "Should join meetings automatically", select None
    → This disables the Notetaker for all upcoming events.

  3. Wait ~10 minutes

  4. Re-enable by selecting All meetings
    → This resets the join settings and updates the Notetaker image.

Your updated logo will now appear in newly created or edited calendar events.

💡 Tip: If you want your custom branding to appear in specific meetings already on the calendar, try re-creating or duplicating the event - the new image will apply.

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