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Admin vs member: Roles and permissions

Updated yesterday

Fyxer uses two roles within an organization: Admin and Member. Understanding the difference is essential for managing access, billing, and team setup - and avoiding common blockers during onboarding.


Admin Role (Full Control)

Admins have full ownership of the organization's Fyxer account.

Admins can:

  • Invite or remove users

  • Assign or change roles (Admin ↔ Member)

  • Manage billing, plans, seats, and payment details

  • Control organization-level settings

  • Manage domain-based settings (including auto-add users)

  • View and manage team structure (Members, Teams, Invites)

Best for: Founders, team leads, IT / Ops, or anyone responsible for billing and access control.



Member Role (Personal Access Only)

Members can fully use Fyxer for their own work, but can't manage other users or billing.

Members can:

  • Use inbox categorization, drafts, follow-ups, and meeting notes

  • Connect or disconnect their own email and calendar

  • Adjust personal preferences (draft tone, follow-up timing, etc.)

  • View and edit only their own emails and meeting notes

Members cannot:

  • Invite or remove teammates

  • Change billing or subscription settings

  • Assign roles or manage seats

Best for: Individual contributors who don't need admin or billing access.



How to Check Who the Admin Is

If you're unsure who has admin access:

  1. Go to Settings → Team

  2. Look under the Members tab

  3. Each user's role is listed next to their name

If you don't see an Admin badge next to your name, you're a Member.



Changing a User's Role (Admins Only)

Admins can update roles at any time:

  1. Go to Settings → Team

  2. Open the Members tab

  3. Find the user you want to update

  4. Select Make Admin or Make Member

Changes apply immediately.



Best Practices

  • Assign Admin roles sparingly

  • Ensure at least two Admins for continuity

  • Review team roles regularly

  • If billing is personal, confirm you are Admin before upgrading

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