Billing in Fyxer is managed at the organization level. This article explains who can access billing settings, what Admins can control, and where to go to manage subscriptions and payments.
Who Can Manage Billing in Fyxer?
Only users with the Admin role can manage billing-related settings.
This includes:
Changing plans
Managing seats
Updating billing cycles
Accessing invoices and payment details
Members do not have access to billing or subscription controls.
Admin vs Member: What's the Difference?
Admins can:
View and manage the organization's subscription
Change plans (Starter ↔ Professional)
Switch between monthly and annual billing
Add or remove team members (seats)
Access invoices and billing history
Update payment methods and tax details
Members can:
Use Fyxer features based on the plan
Connect their inbox and calendar
Receive drafts, categorization, and meeting notes
Members cannot see pricing, invoices, or billing settings.
Where Admins Manage Billing
Admins can access all billing controls from:
Fyxer Dashboard → Settings → Billing
From here, Admins can:
See the current plan and seat count
View the next billing date
Open the secure Stripe Billing Portal
Download invoices
Update payment details
Managing Plans and Billing Cycles (Admin Only)
Admins can:
Upgrade or downgrade plans
Move between monthly and annual billing
Review changes before confirming
Plan or billing cycle changes may result in prorated charges, which are shown before confirmation.
For details, see:
Managing Seats (Admin Only)
Admins manage seats from:
Settings → Team
From there, you can:
Invite new users (adds seats)
Remove users you no longer need (frees seats)
Review who currently has access
Seat changes may affect billing immediately or be prorated.
Learn more: How to add or remove seats safely
Updating Payment Details and Invoices
Payment details and invoices are handled securely via Stripe.
To access them:
Go to Settings → Billing
Click Manage subscription
You'll be redirected to the Stripe Billing Portal
From there, you can:
Update your payment method
View and download invoices
Add VAT or tax registration details
Learn more: How to add your VAT or tax registration number
Transferring Billing Ownership
If the Admin who manages billing is leaving your organization, make sure:
Another trusted user is promoted to Admin
Billing ownership is reviewed before access changes
This helps avoid disruptions to billing or plan changes.
Common Questions
Can Members see billing information?
No. Only Admins can access billing settings and invoices.
Can there be more than one Admin?
Yes. Organizations can have multiple Admins.
What if I don't see the Billing section?
You're likely a Member. Ask an Admin to update your role if needed.