How Can I Update Billing and Invoice Information in Fyxer AI?
Managing your billing and invoice information accurately is crucial for maintaining your financial records. This article provides a comprehensive guide on updating billing details within the Fyxer AI platform.
Updating Billing Information for Future Invoices
To ensure that future invoices reflect the correct billing and company details, follow the steps below:
Log in to your Fyxer AI Dashboard
Go to Settings > Billing
Click "Manage Subscription" to open the Stripe Billing Portal.
Update Your Billing Details - Update relevant details such as your company name, address, VAT number, and phone number. Any changes made here will apply only to invoices generated after the update.
It’s important to double-check before confirming changes.
Managing Historical Invoices
Limitations
Updates to billing information cannot retroactively apply to invoices that have already been issued. This limitation is intrinsic to how invoices are generated and managed by the Stripe billing system.
Steps to Correct Historical Invoices
If adjustments or corrections are required for previously issued invoices, you’ll need to contact support. Here’s how:
Gather Relevant Information: - Prepare details such as: - Invoice dates. - Correct company information (e.g., name, address, VAT, and RPR info).
Submit a Request: - Contact Fyxer AI Support with a detailed explanation of the update you require.
Depending on your request, the support team may update the relevant invoice(s) or provide alternative solutions. Note that such updates are subject to evaluation and approval.
Helpful Tips for Smooth Billing Management
Make updates promptly when switching plans or modifying payment setups to avoid inconsistencies.
Retroactive updates typically require support intervention; manual edits by users or via the billing dashboard are not permitted.
Keep your billing details up-to-date to ensure accurate and compliant financial records.
By following these guidelines, you can effectively manage and rectify billing details in Fyxer AI. If you have specific concerns or questions, don’t hesitate to reach out to Fyxer AI Support for customized assistance.