If Notetaker doesn't join your meeting, it's usually due to a setting, a calendar issue, or a meeting detail that prevented it from entering.
Quick checks
Start by checking the two most common causes:
Auto-join setting:
Go to Dashboard → Notetaker → Notetaker settings (from the gear icon top right)
Under Automatically join, confirm it is set to:
All meetings, External meetings, or Meetings I'm hosting
If it's set to None, the Notetaker will not join any meetings.
Calendar integration:
Go to Settings → Integrations → Calendar
Make sure your calendar is still connected. If it's not, reconnect your calendar. You may then need to re-save any recurring calendar events so Notetaker is correctly added.
Check the meeting status in your Dashboard
Go to Dashboard → Meetings → Upcoming
Find the meeting
The toggle will either show that Notetaker is "Joining" or "Off". If it's turned off, hover over the toggle to view its status. You'll see messages like:
"No meeting link" → add a Zoom/Teams/Meet link
"Meeting link not accepted" → re-save or resend the invite
Fix calendar issues
If you suspect a sync problem:
Go to Dashboard → Settings → Integrations → Calendar
Reconnect your calendar
Re-save or recreate future events so Notetaker is correctly added
Confirm the connected calendar is the same one used for the meeting invite
To deliberately prevent Notetaker joining
If you don't want Notetaker to join a meeting, here are the correct controls:
Per meeting: go to Dashboard → Notetaker → Upcoming → Toggle OFF
From the call: don't admit Notetaker to the meeting. If it's already joined or been admitted, type @Fyxer stop in the meeting chat
In Notetaker settings: set "Automatically join" to None. This will stop Notetaker from joining all future meetings
View all Meetings and Notetaker articles
Back to topics overview
Need help?
If you need help with this or any other issue, get in touch using the chat feature on the bottom right.