The Fyxer AI Notetaker is built to automatically join your video calls, capture key points, and generate summaries. If it didn’t join (or joined late), it usually comes down to a setting or meeting detail.
Quick Check
Log into your Fyxer AI Dashboard
Go to Meetings → Settings
Confirm the Notetaker is set to join:
All meetings, or
Meetings you’re hosting
💡 If it’s set to None, Fyxer won’t join any calls.
Common Reasons the Notetaker Missed
Not enabled → Double-check your settings above
Host didn’t admit it → If you’re not the host, they must allow the bot in from the waiting room
Invite not accepted → The bot needs a valid invite to join
No meeting link → The event must include Zoom, Teams, or Google Meet details
Meeting too short → Calls under 10 minutes aren’t recorded
Permission blocked → Check with IT if external guests/bots are restricted
Not admitted in time → If it’s stuck in the lobby, it won’t capture notes
Use Your Dashboard to See What Happened
Go to Dashboard → Meetings → Upcoming
Check the status next to the meeting:
“Meeting link not accepted” → Invite wasn’t confirmed
“No meeting link” → Update the event with a valid video link
Toggled OFF → The Notetaker was manually disabled for that call
💡 A small camera icon (ON) means Fyxer is scheduled to join.
Controlling Participation
Case by case → Toggle the Notetaker on/off per meeting in your Dashboard
In the call → Simply don’t admit it if you don’t want notes taken
Globally → Switch to None in Meetings Settings
Still Not Sure?
If none of these fix the issue, reach out to [email protected] with:
The email linked to your account
Date/time of the meeting
A screenshot of the event details
We’ll investigate and get you back on track.