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Platform differences: Zoom vs Teams vs Google Meet

Learn how the Notetaker behaves on Zoom, Teams, and Google Meet, including lobby rules, host approvals, and platform-specific restrictions.

Updated this week

The Fyxer Notetaker joins most online meetings smoothly, but each platform handles external participants and automated bots differently. This guide explains what to expect on Zoom, Microsoft Teams, and Google Meet, plus common reasons behavior varies between platforms.


Zoom

Zoom is generally the most reliable platform for the Notetaker. However, behavior depends on the host's meeting settings.

How Zoom handles the Notetaker:

  • If the waiting room is OFF, the Notetaker typically joins automatically

  • If the waiting room is ON, the host must admit the Notetaker

  • Some Zoom security profiles block bots or external participants

Common Zoom issues:

  • The host doesn't see the bot in the waiting room → Notetaker cannot join

  • The meeting link is a personal meeting room (PMI) with extra restrictions

  • Meeting requires authentication → bots are rejected automatically


Microsoft Teams

Teams has the strictest rules for external participants, which means the Notetaker may require manual approval or custom permissions.

How Teams handles the Notetaker:

  • The Notetaker normally enters a lobby

  • Someone in the meeting must admit it - even if you are the host

  • Many organizations restrict external guests by default

  • IT admins can block all bots or "unknown participants"

Common Teams issues:

  • Lobby access blocked by tenant-level policy

  • "Only people in your organization can join" → Notetaker cannot enter

  • The host doesn't see or admit the Notetaker in time

  • Corporate Teams settings reject automated participants

💡 Tip: If you frequently have issues, ask your IT team whether "external guests" or "anonymous users" are restricted - these policies directly impact the Notetaker.


Google Meet

Google Meet is typically the smoothest experience for automated participants.

How Google Meet handles the Notetaker:

  • Usually joins automatically with no waiting room

  • If host approvals are enabled: someone must click "Allow"

  • Few organizations block guest participants unless using strict Google Workspace policies

Common Google Meet issues:

  • Join requests time out when no one approves

  • Host settings require "Only invited users can join" (common in schools/nonprofits)

  • Using the wrong Google account when hosting/approving the Notetaker



Avoid Multiple Meeting Bots

The Notetaker works best on its own. Running multiple meeting bots (Fireflies, Otter, Teams Intelligent Recap, Gong, etc.) in the same meeting can cause join failures or recording issues.

Most platforms treat simultaneous bots as suspicious behavior and block or disconnect them.



Why Platforms Behave Differently

Meeting platforms use different defaults for:

  • Guest access

  • Waiting rooms/lobbies

  • External domain restrictions

  • Bot detection

  • Authentication requirements

Because of this, the Notetaker may join instantly on Google Meet, require approval on Zoom, and wait in a lobby on Teams.


Quick Checklist by Platform

Zoom:

  • Allow participants to join

  • Disable waiting room (optional)

  • Admit the Notetaker when prompted

Microsoft Teams:

  • Ensure external guests are allowed

  • Admit the Notetaker from the lobby

  • Check with IT if blocked at the tenant level

Google Meet:

  • Approve join request if host controls are on

  • Use the same Google account you're logged into when hosting

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