Fyxer works seamlessly with Outlook, but it behaves differently than it does in Gmail because Outlook uses two parallel systems: folders and categories. Here's how Fyxer fits into both - so you always know where emails go and why.
Folders vs. Categories in Outlook
Folders:
Emails are moved into a folder (only one folder at a time)
Useful for keeping your inbox clean
Fyxer creates one folder per category
Categories (color tags):
Applied as labels that don't move the email
An email can have multiple category tags
Outlook category colors may vary by version
How Fyxer Organizes Emails in Outlook
Every email in your Inbox and Sent Items is assigned one Fyxer category - e.g., To Respond, FYI, Awaiting Reply, Marketing.
What happens next depends on Categorization Settings:
Toggled ON - email moves to the matching folder
Example: If Awaiting Reply is toggled ON → emails automatically move into the Awaiting Reply folder.
Toggled OFF - email stays in your inbox
Fyxer applies the color-coded category tag, but the email remains visible in your inbox.
What Happens When You Reply
Your reply stays in Sent Items
The conversation is moved or kept according to the category of the thread, not the reply
This keeps threads together while still allowing you to find your sent message easily
Why Conversation View Must Be Turned ON
Outlook sometimes splits threads across folders if Conversation View is off.
Turning it ON makes sure:
All emails from the same thread stay grouped
Fyxer's categories look consistent
Drafts appear in the correct place
Quick Setup
Open your Dashboard
Go to Categorization Settings
Toggle categories ON (move emails) or OFF (keep in inbox)
Click Update Preferences
Tip for Outlook Users
If Outlook rules move emails before Fyxer sees them, Fyxer will skip them. This protects your existing workflows - and gives you full control.