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Fyxer Email Categorization Handbook

Updated this week

Fyxer sorts every new email into one of eight smart categories so your inbox stays focused and manageable.

This guide explains what each category means, how Fyxer decides, what moves vs stays, and how to customize everything using your Categorization Settings.


Understanding Category Movement (The Toggles)

In your Dashboard β†’ Categorization Settings, every category has a toggle:
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Toggle ON - "Move these emails out of my inbox"

  • Emails go straight to the matching Fyxer folder

  • Your inbox stays focused on priority messages

Toggle OFF - "Keep these emails in my inbox"

  • Emails stay visible

  • Still get labeled with their category

You are always in control - Fyxer never hides or deletes emails.

Can I customize or rename Fyxer's categories? Fyxer's category system is fixed. This means:

  • You cannot rename the categories

  • You cannot add or remove categories

  • You cannot create custom categories

  • You choose which of the 8 categories are active - but the set itself is not editable

  • You may turn categorization globally off, which disables all folder movement

This ensures consistent behavior across Gmail, Outlook, the Dashboard, and all Fyxer features that rely on categorization (drafts, follow-ups, search, summarization).


The Eight Categories (Explained with Examples)

Below is a clear definition and example for each category so you can understand how Fyxer classifies your messages.

1. To Respond

What it means: Messages that require your reply - questions, requests, actions, decisions.

Examples:

  • "Can you send me the updated contract?"

  • "Are you free next week?"

  • "Please confirm attendance"

Special behavior:

  • Fyxer automatically drafts a reply for every To Respond email (when Drafts are enabled)

  • Recommended: keep this in your inbox (toggle OFF)
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2. FYI

What it means: Informational messages you may want to read but don't need to reply to.

Examples:

  • "Here's the agenda for tomorrow"

  • "Sharing this doc for context"

  • "Just a heads-up on this update"

Often helpful to keep in the inbox for quick visibility.

3. Awaiting Reply

What it means: Threads where you replied last - now you're waiting on someone else.

Examples:

  • "When you get a chance, can you review?"

  • Any thread where you've already completed your part

Special behavior:

Fyxer automatically moves emails into Awaiting Reply after you send a response.

Recommended: toggle ON (move out of inbox). Keeps only your tasks visible.

4. Actioned

What it means: Conversations that appear finished or resolved.

Examples:

  • "Thanks - all good now"

  • "Approved"

  • Threads where all required actions are complete

Recommended: toggle ON (file away completed work).

5. Notifications

What it means: Automated system-generated emails.

Examples:

  • Password resets

  • App notifications

  • "Your export is ready"

These usually clutter inboxes - most users toggle ON.

6. Comment

What it means: Collaborative comments or mentions.

Examples:

  • Document mentions, comments & replies

  • Figma comments

  • Notion comments

Useful but not urgent - good candidates for toggled ON.

7. Meeting Update

What it means: Calendar-related emails.

Examples:

  • New meeting invites

  • Updated times

  • Cancellations

Most users prefer these filed away.

8. Marketing

What it means: Promotional, outreach, and newsletter content.

Examples:

  • Newsletters

  • Sales outreach

  • Cold inbound

Recommended: toggle ON (clear the noise).


Popular Inbox Setup (What Most Users Choose)

Kept in inbox (toggle OFF):

  • To Respond

  • FYI

Moved out of inbox (toggle ON):

  • Awaiting Reply

  • Actioned

  • Notifications

  • Comment

  • Marketing

  • Meeting Update

This layout keeps your inbox focused on what needs your attention right now.


Gmail vs Outlook - Why Movement Looks Different

Gmail:

Labels = folders. When a category is toggled ON, Gmail automatically moves the email into the matching folder.

Outlook:

Folders and categories are separate. Fyxer moves emails into category folders even if Outlook also displays colored category tags.

This is expected and correct for each platform.


When Categories Update Automatically

Fyxer updates categories as context changes:

After you reply:

Email moves from To Respond β†’ Awaiting Reply

When a thread is resolved:

Moves into Actioned

This keeps your inbox focused on active threads.


Troubleshooting Categorization

If something looks unexpected:

Check your toggles: A category may be ON when you expect it OFF.

Check email integration: If disconnected, categorization pauses.

Ensure Conversation View is enabled: Prevents scattered threads.


Tips for Keeping Your Inbox Clean

  • Keep To Respond and FYI in your inbox

  • File away everything else

  • Adjust toggles weekly until it feels natural

  • Remember: nothing is permanent - change settings anytime

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