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Fyxer Email Categorization Handbook

Updated over 2 weeks ago

Fyxer automatically sorts every new email into one of eight smart categories. The goal is simple: reduce inbox overwhelm and surface what actually needs your attention.

This guide explains:

  • What each category really means (in plain terms)

  • What moves out of your inbox vs what stays

  • How the toggles work in the dashboard

  • A recommended setup that works for most people

If you ever feel unsure where an email went - this article is your safety net.



The Big Rule

Fyxer never deletes, hides, or permanently removes emails. Everything is still searchable and accessible at all times.

You're in control.



How Category Movement Works

Go to your Dashboard → Categorization

You'll see two columns:

  • Move these out of my inbox

  • Keep these in my inbox

Each category has a toggle.


What the toggles mean:

  • Toggled ON → Emails are moved out of your main inbox

  • Toggled OFF → Emails stay visible in your inbox

Either way:

  • Emails are always labeled

  • Nothing is lost

  • Changes only affect future emails

Think of this as choosing what you want to see first, not what you want to hide.



Can I Rename or Create Categories?

No - and this is intentional.

Fyxer's categories are fixed, which means:

  • You can't rename them

  • You can't add or remove categories

  • You can't create custom categories

Why this matters:

  • Keeps behavior consistent across Gmail, Outlook, and the Fyxer dashboard

  • Allows drafts, follow-ups, search, and summaries to work reliably

  • Prevents "where did my email go?" confusion

You can:

  • Turn individual categories on or off

  • Turn categorization off entirely if you want



The 8 Categories

1. To Respond (Most Important)

What it means: Emails that need your reply.

Examples:

  • "Can you confirm?"

  • "Please review and let me know"

  • Direct questions or requests

Why it matters:

  • This is your email to-do list

  • Fyxer automatically drafts replies here

Recommended: Keep in inbox (toggle OFF)

2. FYI

What it means: Informational emails you should be aware of, but don't need to reply to.

Examples:

  • "Sharing this for context"

  • "Agenda for tomorrow"

  • "Just a heads-up"

Why it matters:

  • Keeps you informed without adding work

  • Not urgent, but still useful

Recommended: Keep in inbox (toggle OFF)

3. Comment

What it means: Mentions and comments from tools you use.

Examples:

  • Google Docs comments

  • Notion mentions

  • Figma comments

Why it exists:

  • Useful context, rarely urgent

Recommended: Move out of inbox (toggle ON)


4. Notifications

What it means: Automated system emails.

Examples:

  • Password resets

  • "Your export is ready"

  • App alerts

Why it exists:

  • Keeps low-signal noise out of your main flow

Recommended: Move out of inbox (toggle ON)

5. Meeting Update

What it means: Calendar-related emails.

Examples:

  • New invites

  • Time changes

  • Cancellations

Important note:

  • Your calendar is still the source of truth

  • These emails are informational

Recommended: Move out of inbox (toggle ON)

6. Awaiting Reply

What it means: You've replied - now you're waiting on someone else.

Examples:

  • "Let me know when you've reviewed"

  • Follow-ups you're waiting on

Important clarification:

  • This is not new incoming mail

  • It's a tracking state for conversations you've already handled

Why it exists:

  • Helps you follow up if someone goes quiet

  • Keeps your inbox focused on your actions

Recommended: Move out of inbox (toggle ON)

7. Actioned

What it means: Conversations that appear finished.

Examples:

  • "Thanks - all sorted"

  • "Approved"

  • Final confirmations

Important clarification:

  • These are not "missing" emails

  • They're simply marked as done

Why it exists:

  • Gives closure

  • Reduces mental load

Recommended: Move out of inbox (toggle ON)

8. Marketing

What it means: Promotional or newsletter content.

Examples:

  • Newsletters

  • Sales outreach

  • Cold inbound

Why it exists:

  • Removes clutter fast

  • One of the most loved categories

Recommended: Move out of inbox (toggle ON)



A Popular Setup

Kept in inbox:

  • To Respond

  • FYI

Moved out of inbox:

  • Awaiting Reply

  • Actioned

  • Notifications

  • Comment

  • Meeting Update

  • Marketing

This setup keeps your inbox focused on: "What do I need to read or reply to right now?"



Gmail vs Outlook - Why It Looks Different

Gmail:

  • Labels act like folders

  • Emails appear under the label when moved

Outlook:

  • Categories and folders are separate

  • Emails may show both a folder and a colored category

Both behaviors are correct - just different systems.



When Categories Change Automatically

Fyxer updates categories as context changes:

  • You reply → To Respond becomes Awaiting Reply

  • A thread wraps up → becomes Actioned

This is how your inbox stays current without manual sorting.



If Something Feels Off

Quick checks:

  • Review your toggles

  • Make sure email integration is connected

  • Ensure conversation view is enabled

  • Remember: changes apply going forward

Still unsure? Nothing is ever lost - search will always find it.



Tips for a Calm Inbox

  • Start with the recommended setup

  • Adjust toggles weekly until it feels right

  • Trust that "out of inbox" ≠ "gone"

  • Let Fyxer handle the sorting - you handle the thinking

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