Fyxer automatically sorts every new email into smart categories, ranked by priority. The goal is simple: reduce inbox overwhelm and surface what actually needs your attention.
This guide covers:
How to decide what stays in your inbox
The recommended setup to get the most out of it
What each category means
And remember: nothing is ever deleted, hidden, or permanently removed. Everything stays searchable and accessible – you're always in control.
Choose which categories appear in your inbox
You can decide which categories stay in your inbox, and which are filed away automatically.
Go to your Dashboard → Categorization. You'll see two columns:
Move these out of my inbox
Keep these in my inbox
Each category has a toggle:
Toggled ON: emails are moved out of your main inbox
Toggled OFF: emails stay visible in your inbox
Either way:
Emails are always labeled
Nothing is lost
Changes only affect future emails
Tip: to keep your inbox focused on what matters most, keep To do and FYI in your inbox, and move the rest out.
Can I rename or create categories?
No, and this is intentional. Fyxer's categories are fixed, which means:
You can't rename them
You can't add or remove categories
You can't create custom categories
Why this matters:
Keeps behavior consistent across Gmail, Outlook, and the Fyxer Dashboard
Allows drafts, follow-ups, search, and summaries to work reliably
Prevents "Where did my email go?" confusion
You can:
Turn individual categories on or off
Turn categorization off entirely, if you want
The categories and what they mean
1. To do (most important)
Emails that need your reply, along with urgent emails that don't. Fyxer automatically drafts a reply here for any emails that need a response.
Examples: "Can you confirm?", "Please review and let me know".
2. FYI
Informational emails you should be aware of but don't need to reply to.
Examples: "Sharing this for context", "Agenda for tomorrow".
3. To follow up
You've replied and you're waiting on someone else. This is a tracking state for conversations you've already handled – no new emails land here automatically.
Examples: "Let me know when you've reviewed", "Just following up on my email...".
4. Notification
Automated tool notifications, including meeting updates.
Examples: password resets, calendar invites.
5. Marketing
Sales and marketing emails.
Examples: newsletters, sales outreach.
Topics-based labels
Within the above categories, Fyxer further categorizes emails from automated systems with a second topic-based label, such as newsletters, meeting updates, comments, or orders.
These sublabels are turned on by default and can be individually or all toggled off in Dashboard → Categorization → Topic-based labels.
Gmail vs Outlook: why they look different
Gmail:
Labels act like folders
Emails appear under the label when moved
Outlook:
Categories and folders are separate
Emails may show both a folder and a colored category
Both behaviors are correct – they're just different systems.
When categories change automatically
Fyxer updates categories as context changes:
You reply → To do becomes To follow up
This is how your inbox stays current without manual sorting.
You can control when emails you're awaiting a response to show up here. Go to Dashboard → Drafts → General → Follow-ups and set the number of days before following up.
Auto-archiving
It's worth knowing that Fyxer automatically archives threads after you reply, so only emails that still need your attention stay in your inbox.
If someone replies back, the thread will reappear as normal. Your sent emails always remain in your Sent folder.
If you'd prefer to keep replied threads in your inbox, go to Dashboard → Categorization → Advanced and toggle off Archive threads after sending.
If something feels off
Quick checks:
Review your toggles
Make sure email integration is connected
Ensure conversation view is enabled
Remember: changes apply going forward
Still unsure? Nothing is ever lost – search will always find it.
Tips for a calm inbox
Start with the recommended setup
Adjust toggles weekly until it feels right
Trust that "out of inbox" ≠ "gone"
Let Fyxer handle the sorting - you handle the thinking
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Need help?
If you need help with this or any other issue, get in touch using the chat feature on the bottom right.