When you cancel or delete your Fyxer account, your data is handled securely, transparently, and in line with strict privacy and data protection standards.
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You Always Own Your Data
You remain the sole owner of your data at all times.
Fyxer only accesses your email, calendar, and meeting data to deliver the features you explicitly enable - such as email categorization, draft replies, scheduling, and meeting summaries.
Fyxer never sends emails on your behalf
All drafts require your review and approval
Your data is never shared or sold
Your data is not used to train public or external AI models
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What Happens When You Cancel or Delete Your Account
When you delete your Fyxer account or remove your email connection:
Immediate Effects
Fyxer immediately stops accessing your inbox, calendar, and meetings
No new drafts, categorization, or follow-ups are created
No further data is processed
Data Deletion
All data associated with your account is securely deleted, including:
Email processing data
Draft history
Meeting transcripts and summaries
Preferences and internal knowledge records
Any temporary or cached processing data
Deletion is permanent and cannot be undone.
What About Emails, Folders, and Labels in My Inbox?
Fyxer never deletes your emails.
When removing your email connection, you can choose whether to:
Remove all Fyxer-created folders and labels, or
Keep them for reference
If you keep folders or labels, they remain static in your mailbox but Fyxer no longer interacts with them in any way.
How Long Does Deletion Take?
Access is revoked immediately
Data deletion begins as soon as your account or connection is removed
Any remaining backups are purged according to our secure retention policies
Once deleted, Fyxer cannot restore your data.
GDPR and Data Deletion Requests
If you would like formal confirmation of deletion or need to submit a GDPR/DSAR request, you can contact our support team at [email protected]. We process all data requests in line with applicable data protection regulations.
