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What is the difference between connecting another email vs adding an alternative email?

Alexa avatar
Written by Alexa
Updated this week

Fyxer AI offers two ways to manage multiple email addresses, depending on what you need:


Connecting Another Email (Settings > Integrations)

This gives Fyxer full access to that inbox.

  • Labels and organizes incoming emails

  • Drafts replies as that specific address

  • Lets you send and manage emails from that inbox

Use this if: You want Fyxer AI to fully support another inbox - just like your main one.


Adding an Alternative Email (Settings > Preferences)

This helps Fyxer recognize the email is still you (e.g. when CCing yourself).

  • Prevents Fyxer from drafting replies to your own addresses

  • Helps label these correctly to avoid clutter

  • Does not access or manage that inbox

Use this if: You email yourself or use a second address occasionally and want to avoid duplicate or irrelevant drafts.


A Note on How Replies Work

Fyxer always drafts replies from the inbox that received the message.


If someone emails you at [email protected], your reply will be drafted from that same address.

Want to manage replies across different email addresses? Connect each inbox individually under Integrations.

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