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Boost accuracy with custom words

How to add custom words to improve accuracy in meeting transcripts and summaries.

Updated this week

If your Meeting Notetaker is mishearing names, acronyms, or industry-specific terms, you can improve transcription and summary accuracy by adding custom words to your Fyxer settings.

Custom words help Fyxer recognize terminology unique to your company, team, or industry.



What Custom Words Are

Custom words allow you to teach Fyxer how to correctly recognize:

  • Company names or product names (e.g., Fyxer)

  • Team or project acronyms (e.g., OpsRev, P1 Squad)

  • Industry terms or technical jargon (e.g., QBR, LLM tuning)

These terms are used as reference points during transcription and summarization to increase accuracy.



Where to Find Custom Words

  1. Open your Fyxer Dashboard

  2. Go to Meetings → Settings

  3. Scroll to the Custom words section

You can add up to 100 terms per user.



How to Add Custom Words

  1. Click Add custom word

  2. Type a word or short phrase into the input field

  3. Repeat for any additional terms

To edit or remove a term, use the options next to the item.

Fyxer immediately starts using these terms in future transcriptions.



How Custom Words Work

  • Custom words improve recognition of terms Fyxer may not detect by default

  • They apply per user, not organization-wide

  • Terms are considered during both transcription and summarization

  • The meeting transcript language must be set to English

  • You can update or remove terms at any time



Best Practices

  • Add acronyms, team names, unusual names, product terms, and technical jargon

  • Avoid adding full sentences or common English words

  • Keep your list manageable - focus on important terms Fyxer might mishear

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