If you've been added to a Fyxer organization you didn't intend to join - or you just want your own individual account - you can leave the organization and set up your own subscription.
Why You Might Be in an Organization You Didn't Expect
This usually happens when:
Someone at your company already created a Fyxer organization
The auto-add domain setting is enabled
You signed up using the same work email domain (e.g.
@company.com)
When that setting is on, Fyxer automatically adds new users from the same domain to the existing organization.
Learn more: Auto-add users with domain: What it is, why it adds seats, and how to turn it off
Option 1: Leave the Organization and Start Your Own Account (Most Common)
Choose this if:
You want your own billing
You don't want to be part of a shared workspace
This is a personal or individual expense
Step 1: Leave the organization
Go to Dashboard → Settings → Organization
Open the Advanced tab
Choose Leave organization
If you don't see this option, contact [email protected] and we'll help you exit safely.
Step 2: Create your own Fyxer account
Once you've left:
Log out of Fyxer
Go to the Fyxer sign-up page
Sign up again using your email address
Complete setup and choose your plan
Tip: If you want to avoid being auto-added again, ask support to disable auto-add for your domain, or use a different email domain.
Option 2: Stay in the Organization, But Change Roles or Billing
If you do want to stay in the organization but need control:
Ask an Admin to make you an Admin
Or request a billing role change
If the Admin has left the company, see: What to do if your Admin left the company
What Happens to Your Data?
If you leave the organization:
Your personal drafts, inbox settings, and meeting notes are removed from that organization
No one else can access your data
If you create a new account:
Your new account starts fresh
You'll reconnect your inbox and calendar during setup
Data does not automatically transfer between organizations.
Common Questions
I didn't approve these charges - will I still be billed?
Billing is tied to the organization. Once you leave:
You are no longer billed as part of that org
Any refund questions should be directed to support
Can I use the same email address?
Yes. You can use the same email after leaving the organization.
What if I can't leave on my own?
Email [email protected] with:
Your email address
Organization name
A short explanation ("I want to leave and have my own account")
We'll handle it for you.
How to Avoid This in the Future
Check whether an organization already exists before signing up
Review auto-add domain settings early
Ensure billing owners are Admins
Add a second Admin for safety