The Automatically add users for this domain setting automatically adds people to your Fyxer organization when they sign up using your company email domain.
This feature can be useful for team rollouts - but it is also the most common reason users see unexpected multi-seat charges.
What Is Auto-Add Domain?
When Automatically add users for this domain is turned ON, anyone who signs up for Fyxer using your company email domain (for example, @yourcompany.com) is automatically added to your existing organization.
This means:
They don't need an invite
They get immediate access to Fyxer
They count as a paid seat
No manual approval is required when this setting is enabled.
What Happens When Someone Signs Up With the Same Domain
When a new user signs up with an email that matches your organization's domain:
Fyxer checks if there's an existing organization for that domain
If auto-add domain is enabled:
The user is added automatically
They join your organization immediately
A new seat is created
If auto-add domain is disabled:
The user is prompted to create their own organization
Or must be invited manually to join yours
Admins can control whether their organization appears as an option for new users to join.
Why This Affects Billing (Important)
Fyxer uses per-seat billing.
When auto-add domain is enabled:
Every new user added = one new seat
Your total seat count increases
Your bill updates automatically (with proration if mid-cycle)
This can result in:
Charges for users you didn't explicitly invite
Larger-than-expected invoices
Billing changes during or right after a trial
If you only plan to use Fyxer yourself, this setting should usually be turned off.
When Should You Use Auto-Add Domain?
Auto-add domain is helpful if:
You want anyone at your company to join Fyxer freely
You're rolling Fyxer out across a full team
You're comfortable with per-user billing scaling automatically
If you're an individual user or a small team, you'll likely want to manage invites manually instead.
How to Turn Auto-Add Domain Off
You can disable this setting at any time.
Open your Fyxer Dashboard
Go to Settings → Organization
Find Automatically add users for this domain
Toggle it OFF
Save your changes
Once turned off:
New users will not be added automatically
Only manually invited users can join
No new seats are added without your action
What If Users Were Already Added?
If users were already added via auto-add domain:
Existing users remain in your organization
You can remove any users you don't want
Future charges adjust based on your active seat count
To remove users:
Go to Settings → Team
Select the user
Remove them from the organization
Billing updates apply to future periods (or prorated where applicable).
Common Questions
"I don't remember turning this on - why was it enabled?"
This setting can be enabled during organization setup and is easy to miss during onboarding.
"Can people join without my approval?"
Yes - if auto-add domain is ON.
"Does this apply during a trial?"
Yes. Users added during a trial still count as seats once billing begins.
"Will I be refunded automatically if users join?"
Billing is based on active seats. Removing users reduces future charges, but refunds aren't automatic.