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Will I be charged automatically when my trial ends?

Updated today

Yes. If you don't cancel before your trial ends, billing starts automatically.

We offer a 7-day free trial so you can explore Fyxer before committing. At the end of the trial, your account converts to a paid plan unless you cancel.


What happens at the end of the trial?

When your 7-day trial ends:

  • Your account upgrades to the plan you selected during signup

  • Billing starts automatically

  • You're charged based on your chosen plan (Starter or Professional), number of seats, and billing cycle (monthly or annual)

Check your trial end date in Dashboard → Settings → Billing.


How to avoid being charged

Cancel before your trial ends if Fyxer isn't right for you.

To cancel:

  1. Log in to your Dashboard

  2. Go to Settings → Billing

  3. Click Manage subscription (opens Stripe billing portal)

  4. Cancel your subscription

Once cancelled, you won't be charged.


What if I forget to cancel?

If you're charged unexpectedly, contact us at [email protected] as soon as possible. Include your account email and the charge date. We'll review your request in line with our refund policy.


Common questions

Will I be reminded before my trial ends?

Your trial status and end date appear in your dashboard. Set your own reminder to avoid surprises.

Can I change plans during the trial?

Yes. Switch between Starter and Professional anytime in Settings → Billing.

Does adding team members during the trial affect billing? Yes. Any seats in your workspace when the trial ends are included in your first charge.

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