The desktop app records audio from your device's microphone while you're in a meeting.
For it to work:
The app must be running
Your laptop must be open (not in sleep mode)
You must be in the meeting
The app detects when a meeting is active and starts recording automatically. If you leave the meeting or close your laptop, recording stops.
Common recording failure causes
The app wasn't running
The desktop app must be open before the meeting starts.
You weren't authenticated
Make sure you are signed into the desktop app.
You aren't part of an organization
Desktop recording requires an active organization membership.
If your account is not affiliated with a team/org, recording may fail.
Consent was not confirmed
Recording will not start until you check the consent box confirming participants have been notified.
Meeting chat notification settings blocked recording
If automatic chat disclosure is disabled, Fyxer will provide a message for you to paste manually.
Unsupported meeting platform
Only Zoom, Meet, Teams, and Slack (audio-only) are supported today.
How to verify recording is working
Open the Notetaker desktop app
Join a supported call
Confirm the consent checkbox
Look for the floating recording controls
Check your Dashboard → Recorded for the meeting afterward
View all Meetings and Notetaker articles
Back to topics overview
Still need help?
Email support with:
Your operating system version (Windows or Mac)
Meeting platform (Zoom, Teams, or Google Meet)
Screenshot of what you're seeing
Contact: [email protected]