macOS Gatekeeper Errors and "Open Anyway" Steps
If you see a message that the app can't be opened because it is from an unidentified developer:
Open System Preferences → Security & Privacy
Under the General tab, you'll see a message about the Notetaker app
Click Open Anyway to allow the app to run
"Application Not Supported" Errors (Architecture Compatibility)
Ensure you are downloading the correct version for your Mac (Only Apple Silicon is supported)
If you see an "application not supported" error, check your Mac's architecture in About This Mac and download the matching installer
Windows Installation Issues
Make sure you have administrator rights to install new applications
If you see a security warning, click More info → Run anyway
Ensure your Windows version meets the minimum requirements (see below)
System Requirements
macOS:
Version 13 (Ventura) or later
Apple Silicon (M1, M2, or newer)
Intel Macs are not supported
Windows:
Windows 10 or later
64-bit processor
At least 4GB RAM
Both:
Stable internet connection for authentication and uploads
Still Need Help?
If you continue to have issues, contact support with your OS version and a screenshot of the error.
Contact: [email protected]