Fyxer works across most versions of Outlook, but performance depends on which version you're using.
Supported Outlook Versions
Best performance:
Outlook Web (Browser-based) – Highly recommended
New Outlook for Mac or Windows – Stable and reliable
Outlook Desktop (Mac) – Fully supported
Functional but less reliable:
Classic Outlook (Legacy Desktop for Windows) – Works for some features, but can be less stable
Not supported:
Apple Mail (macOS/iOS Mail app)
Third-party clients (e.g. Thunderbird, Notion Mail, Spark, Superhuman)
On-premise or hybrid Exchange servers (limited API support)
💡 Tip: If you're unsure which version you're running, try switching to Outlook Web for the smoothest experience.
Recommended Settings
Update these settings to get the most out of Fyxer's email categorization and drafts.
1. Outlook Desktop (Mac)
Where to find this: Outlook → View → "Show as conversations"
Show email grouped by conversation
Automatically expand conversations
Show sent messages in conversation
Turn off Focused Inbox
2. Outlook Web & New Outlook (Windows/Mac)
Where to find this: Settings → Mail → Layout → Message Organization
Turn off Focused Inbox for clearer visibility of categories
Enable Group messages by conversation
Set newest messages on top
Hide deleted items for cleaner threads
3. Classic Outlook (Windows – Legacy Version)
Note: Not recommended, but functional if needed.
Where to find this: View → "Arrange by" and "Show as conversations"
Turn off Focused Inbox for clearer visibility of categories
Enable Show as conversations
Set newest messages on top
Hide deleted items for cleaner threads
Troubleshooting & Tips
If Fyxer's categories don't appear, check that Conversation View is turned on.
For duplicate or reappearing archived emails, make sure you've disabled Focused Inbox.
If performance is inconsistent, switch to Outlook Web for best results.
Still not sure? Contact us via in-app chat and we'll review your setup.