Fyxer works smoothly across most modern cloud email and calendar systems. Here's how to confirm your tools are supported.
Supported Email Providers
Gmail:
Google Workspace
Personal Gmail accounts
Outlook (Microsoft 365 / Exchange Online):
New Outlook for Mac
New Outlook for Windows
Outlook on the web
Outlook Desktop (Mac)
Note: Fyxer requires cloud-hosted Microsoft accounts. On-premise Exchange and hybrid Outlook deployments are not supported.
Supported Calendars
Google Calendar
Outlook Calendar (Microsoft 365 / Exchange Online)
Supported Browsers
Fyxer works best on:
Google Chrome (latest)
Microsoft Edge
Safari (latest)
💡Tip: If something looks off, disable script-blocking extensions (e.g., ad blockers), which may interfere with the Dashboard.
Not Supported
The following setups cannot run Fyxer reliably:
Apple Mail (macOS/iOS Mail app)
Thunderbird, Spark, Superhuman, Notion Mail
GoDaddy-hosted Microsoft 365
Alias-only accounts (draft replies may fail)
POP3 / IMAP inboxes
PST/OST local Outlook data files
Hybrid Gmail + Outlook environments
Admin-restricted enterprise accounts (may require IT approval)
How to Log In Successfully
Gmail users:
Use Sign in with Google
Make sure you log in with the email assigned to your Fyxer account
Outlook users:
Your mailbox must be cloud-hosted on Microsoft 365 / Exchange Online
Sign in via the Microsoft login option
If prompted for admin approval, see Troubleshooting email connection errors
Common Onboarding Blockers (and How to Fix Them Fast)
1. You're using unsupported Outlook infrastructure
Symptoms:
Connection errors
Missing folders
Drafts not appearing
Fix: Confirm your account is Microsoft 365 cloud-hosted - not GoDaddy or on-prem Exchange.
2. Browser extensions blocking the Dashboard
Symptoms:
Buttons do nothing
Blank screens
Categorization doesn't load
Fix: Turn off ad-blockers, script blockers, or tracking blockers and refresh.
3. Using an email alias instead of your real inbox
Symptoms:
Drafts fail to save
"Message not found" errors
Fix: Connect your primary mailbox. Aliases are not fully supported.
4. Wrong login identity
Symptoms:
"Account not recognized"
"This email is already linked to another organization"
Fix: Sign in using the email registered inside your Fyxer workspace.
5. IT restrictions (common in enterprise Outlook)
Symptoms:
Microsoft approval screen
"Blocked by admin"
Cannot grant permissions
Fix: Your IT admin must allow the OAuth permissions required by Fyxer. Reference article: Connecting Outlook to Fyxer - what to do if Microsoft asks for admin approval
Quick Test: Will My Setup Work?
Go to: Dashboard → Settings → Integrations
Try connecting your email and calendar.
If both connect successfully, your setup is fully supported.
If not, check:
Your email provider
Your Outlook hosting type
Admin permissions
Browser extensions
Need Help?
If you are unsure whether your setup is supported, or if something isn't connecting contact support via in-app chat. We'll help you get connected in minutes.