Fyxer automatically generates draft replies for emails labeled To Respond.
If a draft didn't appear - or appears blank - this guide will help you find out why.
Use the steps below to diagnose and fix the issue quickly.
Quick Checks (Start Here)
Quick Checks (Start Here)
1. Draft replies turned ON?
Open your Fyxer Dashboard
Go to Drafts Settings
Ensure Draft replies = toggled ON
Drafts will not generate at all if this is off.
2. Email correctly labeled "To Respond"?
Drafts only trigger for emails labeled To Respond.
Check whether Fyxer auto-labeled the thread
Manual label changing will not trigger drafts automatically
Auto-labeling must be active in Categorization Settings
Tip: Add VIP senders into your Fyxer email rules to always mark emails from them as To Respond.
3. Email & calendar integrations connected?
Go to Settings → Integrations
Ensure both your email and calendar are connected
If needed, disconnect → wait 2–3 minutes → reconnect
Calendars are needed for meeting-related drafts.
4. Conversation View enabled?
Fyxer drafts depend on threaded messages.
If Conversation View is OFF:
Drafts may appear "lost" or blank
Drafts may only show in your Drafts folder
Draft generation may fail entirely
Turn on Conversation View:
Gmail: Settings → General → Conversation View → On
Outlook: View → Show as Conversations → On
5. Filters, snooze, or archive rules interfering?
Drafts will not generate if the email is:
Snoozed
Archived
Auto-moved out of the inbox before Fyxer sees it
Gmail/Outlook rules can also cause delays—but Fyxer will still try to draft once the email is visible in the account.
6. Drafts only appear for new emails
Drafts begin generating after you enable Draft replies.
Emails processed during the first setup scan (last ~300 emails) will not retroactively generate drafts.
Where to Check for Drafts
Drafts may appear in slightly different places depending on your settings.
If Conversation View is ON:
Drafts appear inside the email thread
AND in your standard Drafts folder
If Conversation View is OFF:
Drafts appear in the Drafts folder
But may not align with the correct thread
They may look "blank" in the thread
If "To Respond → Move to folder" is checked:
Check the To Respond folder/label as well
Common Reasons Fyxer Skips a Draft
Even if an email is labeled To Respond, Fyxer may intentionally skip drafting when:
1. The message is automated or transactional
Examples:
Calendar invites
Typeform / form submissions
System alerts
Receipts and confirmations
Security notifications
Drafts are designed for human-like email exchanges, not automated content.
2. The message has no actionable request
If the email contains no question, task, or decision point, Fyxer may skip drafting.
3. Draft frequency is set too low
If drafts are too sparse:
Go to Categorization Settings → Reply & Filter Settings
Move the slider toward Very often (This makes Fyxer more proactive)
4. Thread complexity or missing context
Examples:
You were only CC'd
The message is too short
The thread is extremely long
You replied before Fyxer had a chance to draft
Want a Draft Anyway? (Manual Trigger)
If Fyxer skipped drafting but you still want a suggested reply:
Forward to Fyxer
Forward the email to [email protected]
Include the word "draft" in your message body
Example: "Please draft a reply for this."
Reset Fyxer's Email Integration (Advanced Fix)
If Fyxer isn't showing categories, drafts, or folders:
Go to Dashboard → Settings → Integrations
Remove the email integration
Choose "Keep Fyxer folders and labels"
Log out of your email client
Reconnect your email in the Fyxer Dashboard
Log back in to your mailbox
This refreshes permissions while retaining all folders.
Navigating Fyxer Category Folders (Outlook Tips)
If emails are routed into category folders:
Outlook Mobile: Open the mailbox index → scroll to find your Fyxer folders
Outlook Desktop: Fyxer folders appear automatically in the sidebar → This helps keep your main inbox clean and prioritized
Privacy & Control
Fyxer never sends drafts without your review
Your edits never train external AI models
Your email content remains private to your account
Still Not Working?
Contact [email protected] with:
Your Fyxer account email
A screenshot of the thread
Whether it was labeled To Respond
Whether Conversation View is on
Whether your calendar is connected
We'll help diagnose and fix the issue quickly.