If you're seeing a message that you need admin approval to finish setting up Fyxer, it means your organization's email or IT settings require explicit permission before third-party tools can connect.
This is common in company-managed Google Workspace or Microsoft 365 environments.
What Admin Approval Means
Your email provider is blocking Fyxer from connecting automatically until an IT administrator, Microsoft 365 admin, or Google Workspace admin approves it.
This isn't an error - it's a security control set by your organization.
When You'll See This Message
You may be prompted for admin approval if:
Your company restricts third-party apps by default
You're using a work-managed Microsoft 365 account
Your organization requires consent for email or calendar access
You're not listed as an admin for your email domain
Even founders, CEOs, or account owners can see this message if IT policies are in place.
What To Do Next
Option 1: Ask your IT or email admin to approve Fyxer
This is the fastest path in most organizations.
Share with them:
Fyxer needs access to email and calendar
Approval is required to complete setup
The relevant setup guide for your email provider
If you're using Microsoft 365, send them our Outlook setup guide, which explains what permissions are required and how to approve them.
Option 2: If you are the admin, but still blocked
In some cases, users are admins but haven't granted app consent yet.
Microsoft 365 admins may need to approve the app at the tenant level
Google Workspace admins may need to allow Fyxer in Admin Console → Security → API controls
If you're unsure, our Outlook setup guide walks through this step by step.
Option 3: Try with a personal inbox
If you don't need Fyxer connected to your work inbox right now, you can:
Sign up using a personal Gmail or Outlook account
Start using Fyxer immediately
Connect your work inbox later once approval is granted
Common Questions
Why does my colleague not need approval, but I do?
Different domains, inbox types, or IT policies can behave differently - even within the same company.
Does this mean Fyxer is unsafe? No. Admin approval is a company security preference, not a risk warning.
Can Fyxer bypass admin approval? No - and it shouldn't. These controls are enforced by your email provider.
Need help explaining this to IT?
If your admin has questions, point them to:
Or ask them to contact [email protected]
We're happy to help them review permissions or answer security questions directly.