If your “No Label” rules aren’t applying as expected, it’s usually down to how the rule is set up. Fyxer AI uses specific logic when deciding which emails to categorize, and doesn’t match partial text or recipient info.
What Fyxer AI does look at:
Sender email address
→ Exact match only - if the email comes from this address, the rule applies.Sender domain (e.g.,
@bmw.com)
→ Applies to all senders from that domain.Full subject line match
→ The subject line must match exactly, including punctuation and spacing.
Note: Fyxer does not support rules based on who the email was sent to. Rules like “If sent to my BMW email” won’t work.
Common reasons “No Label” rules fail:
Typo in the email address, domain, or subject line
Using partial matches (e.g., “Weekly Report”) instead of full subject lines
Trying to create recipient-based rules (e.g., emails to you, not from someone)
Formatting or conflict with built-in Outlook rules
Quick Fix Checklist:
Go to Dashboard > Categorization Settings > Email Rules and double-check your rule setup
Make sure the rule exactly matches the sender’s address, domain, or subject line
If using Outlook rules, temporarily turn them off - they may override Fyxer
Delete and re-add your Fyxer rule to rule out typos
Log out and back into your inbox to refresh changes