If you’re disconnecting Fyxer AI - whether temporarily for a clean reconnect or permanently - here’s what to expect with folders, labels, and categories in Gmail and Outlook.
For Gmail Users
No need to delete labels manually. Fyxer will automatically clean up its labels when you disconnect or reconnect.
Still seeing old labels? That likely means the disconnect didn’t complete properly. You can safely delete those labels yourself directly from Gmail.
For Outlook Users
This can be a bit more complex, especially if you're using the Outlook Desktop app.
When you disconnect, Fyxer removes:
All folders it created
Any custom categories applied
Outlook Web always reflects the truth.
If folders or categories still appear in the desktop app but not in Outlook Web, they’ve already been deleted - they’re just stuck in the desktop cache.Outlook usually resolves this over time, or after a restart.
Seeing Greyed-out Categories?
If a category still appears in grey on older emails:
It’s already been deleted from your category list
But it’s still tagged to the original emails
To remove it completely, manually clear it from the affected messages.
💡 Tip before deleting folders: If you plan to delete any Fyxer folders manually, make sure you move important emails out first. Deleting a folder could also delete its contents.