Custom draft tone instructions let you guide how Fyxer writes your email drafts. By adding simple tone and style preferences, you can make replies sound more like your natural voice - professional, consistent, and ready to send with minimal editing.
Where to Find Custom Draft Tone
Open your Dashboard
Go to Drafts Settings
Under General, find Custom draft tone
Enter your style guidance
Click Update preferences
Your instructions will apply to all future drafts.
What to Include in Your Instructions
Think of the custom draft tone as a brief style guide for how you'd like your emails to be written. You can include instructions about:
Tone:
Friendly
Concise
Professional
Warm
Formal / informal
Phrases to avoid:
Words or greetings you don't use (e.g., "Hey," "Cheers")
Preferred greetings or sign-offs:
"Hi Sarah,"
"Best,"
"Warm regards,"
Voice or context:
Industry expectations
Company values
Brand tone
Professional norms
You can update this at any time as your needs evolve.
Tips for Writing an Effective Prompt
Keep it simple - A few clear rules are better than long, detailed paragraphs
Be specific, but not restrictive - Too many constraints may make drafts feel stiff or overly formal
Refine as you go - After reviewing your first few drafts, adjust your prompt to better match your preferred tone
Example Draft Prompts
Here are sample prompts you can adapt:
Customer Support:
"Use a friendly, professional tone. Prioritize quick issue resolution. If the sender is frustrated, show empathy and offer clear next steps. For technical questions, give concise explanations and offer a call if needed."
Professional Services / B2B:
"Maintain a clear, confident tone. Keep replies concise and accuracy-focused. If a question falls outside our services, politely redirect them to the correct resource. For partner emails, emphasize collaboration and long-term relationships."
Real Estate / Sales:
"Use a warm and approachable tone. Highlight our local market expertise when relevant. Include a clear call to action, such as scheduling a consultation or tour."
Values-Driven Companies:
"Base replies on transparency and efficiency. For meeting confirmations, restate the date and time. For pricing inquiries, explain our value without negotiating in the initial reply."
Short & Actionable:
"Keep replies short and direct. Highlight next steps clearly. Avoid jargon. Ask specific follow-up questions when more information is needed."
Need Help?
If you're unsure how to phrase your instructions:
Contact [email protected] or use in-app chat. We can help you create a tone guide that fits your communication style.
Why This Matters
Well-written tone instructions help Fyxer generate drafts that:
Require fewer edits
Match your writing style more accurately
Help you respond faster
Keep communication consistent across your team