When you try to sign up or connect your Outlook email account to Fyxer, Microsoft might ask for admin approval. This happens when your company requires an IT admin to approve new apps before Fyxer can access your Microsoft/Outlook account.
Below you will find what to do.
Step 1: Start the Connection
Navigate to Fyxer AI
Click Continue with Microsoft/Outlook
Go through the onboarding prompts, using the Continue with Microsoft buttons
You'll be redirected to Microsoft's sign-in page
Step 2: What the Microsoft Message Means
Need Admin Approval
Your organization requires admin approval for all apps.
Approval Required
Your Microsoft admin blocks user consent to third-party apps unless they (the Admin) explicitly approve them.
Step 3: Contact Your IT Admin
Contact your IT admin and let them know you're trying to connect Fyxer, including a screenshot of what you saw, just as above.
Let them know that Fyxer is a Microsoft-verified partner app, and share:
The Fyxer AI Admin Setup Guide - to help them enable Outlook connections
The Fyxer Trust Center - for details on our data security and compliance
Step 4: Reconnect After Approval
Once your admin confirms approval:
Return to Fyxer AI
Click Continue with Microsoft/Outlook
Sign in with your Microsoft account
You - hopefully - are now connected!
Need Help?
If you're unsure who your admin is or keep seeing an error after approval, contact us at [email protected].