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Troubleshooting & FAQs
Troubleshooting & FAQs
Quick fixes and answers to the most common questions
19 articles
Setup & Settings
What is the difference between connecting another email vs adding an alternative email?
How do I add my signature?
What languages does Fyxer AI support?
How can I book support, onboarding, or a walkthrough call with Fyxer AI?
Admin Setup Guide: Approving Fyxer AI in Microsoft 365 (Microsoft Entra ID)
Email Drafts
Can Fyxer AI draft replies from my alias email?
Does Fyxer AI send emails automatically?
Account & Billing
Do you offer discounts?
What happens when new team members sign up with the same domain?
How can I resolve and prevent billing issues on Fyxer AI?
How can I update billing and invoice information in Fyxer AI?
How do I delete my Fyxer AI account?
Do you work with resellers or sales partners?
Security & Privacy
Where are Fyxer AI’s servers located?
Is Fyxer AI HIPAA compliant?
Does Fyxer AI access sensitive or personal data?
What security measures does Fyxer AI have in place?
What APIs does Fyxer AI use during setup?
Are there special security considerations for large enterprises?