General FAQ's
General troubleshooting to frequently asked questions
How many inboxes can I set up?
What is the difference between connecting another email vs adding an alternative email?
Does Fyxer AI work with Office 365 and on-premise Exchange?
How does Fyxer AI integrate with HubSpot?
Why am I getting an error when connecting my email?
I’m using a GoDaddy email - why won’t it connect to Fyxer AI?
Does Fyxer AI support IMAP email accounts?
Can I upload documents or information to train Fyxer AI?
How do I add my signature?
Can I use multiple email signatures in Fyxer AI?
What languages does Fyxer AI support?
What happens to Fyxer folders, labels and categories after disconnecting?
Why are my folders empty?
Why are my “No Label” rules not working?
Why are my sent emails appearing in my inbox?
How can I customize Fyxer labels?
How does Fyxer AI work with my existing labels or filters?
Why do archived emails keep reappearing in my inbox?
How do I troubleshoot email categorization issues?
Where are Fyxer AI’s servers located?
What security measures does Fyxer AI have in place?
Is Fyxer AI HIPAA compliant?
Does Fyxer AI access sensitive or personal data?
If Fyxer AI learns from my organization’s data, how is sensitive data handled?
What APIs does Fyxer AI use during setup?
Are there special security considerations for large enterprises?